Transformation through Dissatisfaction is a great possibility; A Social Development Model proposed by Global TV, Inspired by HCL’s Journey of Shiv Nadar
NV Paulose, Chairman, Global TV +91 98441 82044
World is changing constantly. But the changes are very slow and miniscule. True transformation is a very quick phenomena. It often begins with dissatisfaction and take things by storm to destruct the existing and to recreate everything new.
But, the model of Shiv Nadar shows us about how to handle when we know the possibility of dissatisfaction. Better we initiate a transformation from within the system and retain the dissatisfied people from quitting from our fold. This is one of the great lessons to be learned from the great stories of HCL. We should know when the status quo no longer serves the purpose it was designed for.
The story of HCL Technologies and its visionary founder, Shiv Nadar, is a very inspirational one. The way he embraced people close to his heart is monumental to learn and to imbibe within our systems and settings. HCL model presents a blueprint for real transformation without any negation, rejection or revenge along with considerable community and social development. Let everyone grow with me is the approach involved in this process. This is fantastic.
We propose it as an informal massive collaboration between Media, Individuals and Institutions. At its core, this model draws on key principles from HCL’s journey, applying them to create a new paradigm of people-driven, sustainable development. Key factor in the transformation process is people and their time coupled with the space created when they come together.
An inspired idea gives momentum to their collaboration. Team formation, Role Creation and Revenue generation are the initial steps. Let this happen as a baby step. Let this be taken as a base point. How much we earn is not very important at this point of time. It is alright to learn mathematics in single digits initially, but be sure that you are going to learn the same in multiple digits later.
Coming into Action | Begin at a Dissatisfaction with the Status Quo
Progress begins when we are able to come together and question what is existing and are able to envision what could be done to transform them. Dissatisfaction on universal matters like hunger should spark transformation at local levels. It is not that you feed your child showing hungry children in Africa. You should take it as a global issue existing at your locality as well. Identify universal issues locally and encourage individuals and organizations to address them locally.
Reflect on every areas in your current state, identify stagnation, and act decisively towards improvement. Challenge inequalities, inefficiencies, or outdated systems that hinder growth. Find better ways and collectively address them peacefully. It is nothing but creating viable revenue models in every issues around. There are no issues that cannot be handled collectively by the society. Those who challenge this philosophy are those who are aware of the power of it very much.
People Centric Approach
At HCL, employees were placed before customers, revolutionizing traditional business priorities. In the social context, this means putting people; the drivers of change; at the heart of every initiative. Empower individuals within communities to take ownership of challenges and solutions. Keep onlookers away. This is an inclusive approach that builds confidence, fosters collaboration, and ensures that change benefits everyone involved; not those who pluck the low hanging fruits.
Incremental Innovation
Innovation need not be revolutionary; sometimes, small, manageable experiments yield the most significant results. HCL’s method of fostering incremental innovation aligns perfectly with community development. Small-scale, locally adapted initiatives can drive sustained improvement, ensuring solutions are effective, scalable, and culturally relevant.
Reverse Accountability
Leadership is most effective when it is accountable to the people it serves. HCL’s reverse accountability model; where employees rated their bosses; promoted transparency and trust. In social development, leaders must remain answerable to their communities, ensuring decisions are people-centric and outcomes are aligned with collective needs. This accountability fosters trust and creates a shared sense of purpose.
Applications of HCL Model to Mushroom People Intense Service initiatives.
Imagine we mushroom service initiatives with little to no capital investment but powered by human enthusiasm, energy, and commitment. This model can inspire the creation of people-focused formal or informal initiatives that mobilize large groups for causes such as education, healthcare, sanitation, and environmental conservation. These organizations can operate at minimal cost by tapping into the intrinsic motivation of individuals to serve their communities. People themselves are the capital for such initiatives with them coming together in large numbers.
Empowering Communities for Self-Development
Same principles of dissatisfaction and people centric approach can empower communities and societies to take charge of their own development. Through participatory approaches, we can identify our challenges, design local solutions, and implement them incrementally. This decentralization of power encourages ownership and sustainability, as change is driven by the very people it affects.
By encouraging active participation and fostering a sense of ownership, people are more likely to embrace initiatives, participate in their implementation, and sustain their outcomes. A culture of continuous improvement, even with limited resources can bring lasting impact in the society at large. Reverse accountability nurtures a new generation of leaders who serve rather than dictate.
When leaders are answerable to their teams or communities, decision-making becomes more inclusive, equitable, and transparent. Empowering communities to take charge of their progress is fantastic. It ensures that development initiatives are not dependent on external support. Let people be at the centre and small-scale innovations drive progress. Such models can create self-sustaining ecosystems of growth and development. Let us initiate them at every possible way.
This is a Vision for the Future and the Future begins now! Right Now!!
HCL transformed the IT industry through its innovative management practices. This model has the potential to transform society. By embracing dissatisfaction, putting people first, encouraging incremental innovation, and promoting reverse accountability, we can drive meaningful and sustainable change.
“Transformation begins when progress stagnates”; Said Shiv Nadar. This is a rallying cry for society at large. The power to reshape the future lies in the hands of the people who challenge the present and empower individuals collectively to initiate mass movements to create a brighter and more equitable tomorrow.
Story of HCL is a roadmap for how we can become architects of transformation by coming together and contributing drops of time and commitments.
Great Shiv Nadar; Early Life and Entrepreneurial Spirit
Shiv Nadar was born in 1945 in Tamil Nadu, India. He grew up in a family of modest means. His father was a government employee, and the family faced financial constraints. Despite these challenges, Shiv Nadar showed an early passion for learning. He was deeply curious about technology and how things worked.
This curiosity shaped his academic pursuits. He enrolled at PSG College of Technology in Coimbatore. There, he earned a degree in electrical engineering. His education laid the foundation for his future endeavors. It also fueled his dream of doing something impactful in the field of technology.
Can we learn lessons from The Birth of HCL and replicate the same in our social development scenario today?
In 1976, Shiv Nadar co-founded Hindustan Computers Limited (HCL). The company began its journey in a small garage in Delhi. The vision was very ambitious and he truly wanted to put India on the global IT map.
The early days were full of hurdles. Resources were scarce, and the market for IT in India was still nascent. But Shiv Nadar was determined. He believed that India had the potential to become a global leader in technology.
Together with a team of like-minded individuals, he started the company with a focus on innovation. They worked tirelessly, often making personal sacrifices. Their belief in their mission kept them going.
HCL’s journey was not an easy one. They had to navigate a market that was still warming up to the concept of personal computing. Yet, Shiv Nadar and his team stayed resolute. They were willing to take risks and think big.
Slowly but surely, their efforts began to pay off. HCL not only survived those early challenges but thrived. It emerged as one of the first companies in India to design and manufacture computers. This was a revolutionary step at the time.
Shiv Nadar’s determination and his team’s hard work, laid the groundwork for what HCL would become. From a small garage in Delhi, the company grew to become a global IT powerhouse. It was the realization of a dream that started with a young boy’s curiosity and a desire to make a difference.
